HOMESERVICESSITE LOCATIONSSCHEDULEABOUTCONTACTGLOSSARYF.A.Q.

Frequently Asked Questions

What does Proximity do?

Proximity is an international full spectrum provider of videoconferencing services. We have over 4,000 videoconferencing sites worldwide and our network is growing every day. In addition to providing videoconferencing facilities on an hourly basis, we also provide the following services:

  • Videoconferencing public room location and scheduling service
  • Multipoint bridge coordination
  • HIGH IMPACT videoconferencing productions
  • Corporate outsourcing
  • Satellite uplink/downlink broadcasts
  • Consulting, training, project managemen

How do I schedule a videoconference?

You have 4 options:

1. Give us a call. Our account representatives will be happy to assist you with all the details of your conference. Finding the best location, putting all the pieces together to ensure a successful conference, our account representatives will be glad to assist you.

2. Simply print, fill out, and fax to us a reservation form. Your company will be assigned your own Account Representative. Your Account Representative will call you back to discuss any details and special requests. After booking the room(s) and (if necessary) the bridge required for a multipoint conferences, we will fax appropriate information to you, the participants, the rooms and the bridge. We will also schedule a test call at least 24 hours before the scheduled conference.

3. On-line Reservation - New Customer.

4. On-line Reservation - Existing Customer with Username and PIN.

What is videoconferencing?

Videoconferencing enables you to see, hear, speak, as well as share documents and other information with customers, suppliers, business associates, employees in various locations in a real-time meeting environment. A typical PROXIMITY room contains two large screen TV monitors. In one monitor you see and hear the "far side." The second monitor is used to see what you are sending to the other site or sites.

Most PROXIMITY rooms are equipped with document cameras so that you can share spreadsheets, contracts, slides, transparencies and other documents with the far side. Optional equipment includes VCR's for taping the conference, scan converters which allow output from your computer to be displayed in the second monitor and electronic white boards for display and transmitting works in progress.

What is HIGH IMPACT Videoconferencing?

A HIGH IMPACT videoconference is a multipoint event with hundreds or thousands of participants. Multiple videoconferencing technologies, such as compressed video, satellite, web streaming, web conferencing and audio conferencing may be utilized for increased communication impact and extended reach. Increased production values are attained through enhanced video and audio systems, lighting, staging and the use of on-site producers and/or technicians. The venues of the HIGH IMPACT videoconference may include hotels, conference centers, academic facilities, public videoconferencing rooms, and non-traditional sites such as theaters, restaurants, and manufacturing facilities.

Typical HIGH IMPACT videoconferences include:

  • Product Rollouts
  • Annual Meetings
  • Press conferences
  • Sales Meetings
  • Seminars
  • Board of Directors Meetings
  • Training Sessions / Distance Learning
  • Strategy Planning

When your message is critical and it is imperative that your communication has a HIGH IMPACT, contact Proximity to plan and execute your next HIGH IMPACT event.

Why should I use Proximity?

Service, Service, Service. We pride ourselves in delivering the very best customer service in the Industry. Your Account Representative will ensure that our computer system has your company's "Videoconferencing Profile" so that your conferences can be scheduled smoothly and efficiently.

Location, Location, Location. We believe that we have the largest database of videoconferencing sites around the world. We have raised the level of finding videoconferencing sites to a high art.

Availability, Availability, Availability. When it is morning in Tokyo, it is evening in New York. Our staff is available 24 hours a day, 7 days a week.

Who should use Videoconferencing?

Anyone who has to get on an airplane for business or professional use. Videoconferencing will cut travel time, cut costs, and cut staff wear and tear. Our customers include small and medium sized business as well as many of the world's largest corporations. Other users include, state and federal government, not-for-profit corporations, trade associations, lawyers, accountants, physicians and educators. executive search firms, consulting companies and human resource professionals

What is Multi-point Videoconferencing?

Think of multi-point videoconferencing as the videoconferencing equivalent of a telephone conference call. With a multi-point videoconference, as many sites as you require can participate in a multi-person, multi-location, multi-presentation meeting.

There are three different ways of displaying your multi-point videoconference. You can:

  • Show all sites simultaneously in a windows format.
  • Show only the site where a participant is currently speaking.
  • Actively manage your videoconference with an operator who will change the video image from location to location when appropriate.


Regardless of the method chosen, audio from all sites will be shared at all times, just like a telephone conference call.

Whether you need to communicate with 3 sites or 60, let Proximity arrange your next multi-location meeting with a multi-point videoconference.

Can I become a Proximity Affiliate?

Would you like to turn your surplus videoconferencing capacity into revenue? We can help. If you have standards based, recently manufactured videoconferencing equipment, located in an upscale setting, we would like to talk to you about becoming a Proximity Affiliate. Please call, send mail to ProxInfoRequests@video.acttel.com, or fill out the information on our Online Form.

How much does videoconferencing cost?

There are four components which make up videoconferencing pricing: the rental of the videoconferencing facility, the scheduling fee, the telecommunications charges and the optional equipment and services.

Videoconferencing Room Rental
In the US, a typical room, accommodating up to 6 people costs $175-$250 per hour during normal business hours. International rooms cost $250 per hour and up.

Scheduling Fee
Scheduling fee is a flat $50 per room, per conference.

Telecommunications Charges
You only pay telecommunications charges when the room you are renting places the telephone call to the far side room. For a 384 kbps call, which gives near full motion video, telecom charges in the US are $120 per hour. For a 128 Kbps Call, which has a lower video and audio quality, telecom costs $40 per hour. Multipoint and international call pricing varies.

Optional Charges
Computer interface, electronic white boards, flip charts, additional lighting and other audio visual equipment are available at additional charge. Refreshments are available at many locations, as are other business services.

Where are Proximity's videoconferencing sites located?

In every state in the US and all around the world. Simply contact us:

Tell us what your videoconferencing needs are, and we'll be happy to make arrangements.

Please click here to see our public room locations.

IMAGE

Learn how Proximity can help your business:

Legal Professionals

Executive Recruiters

Corporate Outsourcing

Human Resources

Affiliate Program


[ HOME | SERVICES | SITE LOCATIONS | SCHEDULE | ABOUT| CONTACT | GLOSSARY | FAQ ]

All Materials 2006-2008© ACT Conferencing & Proximity Inc. | Terms & Conditions | Privacy Policy